Cutting Legal Jargon From Your Defense Firm's Website Copy
Most criminal defense websites are written by lawyers, and it shows. The pages explain arraignment, discovery and suppression motions in the same words a lawyer would use with a colleague across the hall. The language is accurate. It is also the reason a lot of visitors read two lines and leave. The person reading your charge page is usually frightened and rarely trained in law. They want to know what happens next and whether you can help them. Plain copy gets them there faster, and it does not require you to give up precision. This piece covers how to find the jargon on your site and replace it with sentences a worried reader can follow at midnight on a phone. Why jargon costs you calls A visitor who hits a wall of legal terms has two choices. They can work through it, or they can tap the back button and try the next firm in the results. Many pick the second, and you never learn they were there. Jargon also hides good news. Terms like "diversion," "deferred adjudica...